Support
Need help with Aniverse? Contact us, or find answers to common questions below.
Contact us
- Phone
- +976 7777 8989
We reply within 2 business days.
Frequently asked questions
I forgot my password
On the sign-in screen, tap “Forgot password?”, enter your email or mobile number, then enter the verification code we send you and set a new password.
How do I change my email or phone number?
Go to Profile → Account information, choose Email or Phone number, and confirm the change with the verification code we send you.
How do I manage the devices signed in to my account?
Go to Profile → Device list to see every device signed in to your account and sign out the ones you no longer use.
Can I watch offline?
Yes. Tap Download on a title or episode. Downloaded videos are available under My List, even without an internet connection. Some titles may not be available for download.
How do I delete my account?
Go to Profile → Delete account. Your account is scheduled for permanent deletion after 30 days. During this period you can cancel the deletion by signing in again. See our Privacy Policy for details.